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What our clients say
11 client stories“Before Faxtor, our booking calendar was a spreadsheet and a lot of WhatsApp messages, and twice in one season we promised the same lehenga to two brides. Now every outfit has its own calendar, deposits and dry cleaning are tracked, and the invoice goes out with a UPI QR the moment a booking is made. We stopped telling brides an outfit was free when it wasn’t.”
0double-booked outfits since go-live
“We run tutoring, exam preparation for NAPLAN, OC and selective tests, and a full Code to AI pathway, and our old site made all of it look confusing to parents. Faxtor took the time to understand the Australian market from India and built a site that explains every program clearly, with a free assessment booking on every page. Parents now arrive knowing what they want, and the team works across time zones as if they were next door.”
2×more free assessment bookings
“Our office used to spend the first two weeks of every month chasing fees, writing receipts by hand and phoning parents one by one. Faxtor understood how a school like ours actually works and set everything up in a few weeks. Fee reminders go out on their own, parents pay online and see attendance on their phones, and my staff finally have time for the students.”
64%of fees now paid online
“We were running orders, job work and payments across registers, Excel and phone calls, and something always slipped through between the office and the floor. Faxtor sat with our team, learned how each order moves, and built the system around that. Every order, job and payment is on one screen now. Nobody calls the floor to ask where things are any more.”
30%fewer delivery delays
“With more than fifty brands, we had a WhatsApp group for each client and deadlines in one shared sheet that nobody trusted. Faxtor gave us a single board with every deliverable, owner and revision round, plus alerts a day before anything is due. I open one screen in the morning and know what every client is waiting on.”
52clients managed on one board
“Vendor quotes came to us in every format possible, and putting together a client estimate meant retyping prices for days. Now we send RFQs, compare quotes side by side and share estimates the same day. Site teams post reports and snags from their phones, so I know what happened on every site before I leave the office.”
Same dayclient estimates, down from several days
“EarnNet is a new idea: exclusive rooms where non-competing businesses exchange referrals, one category per room. Explaining that on a website is hard, and Faxtor got it right the first time. They built our website and our member app together, so a visitor can understand the EN Way, book a complimentary visit and become a member in one smooth journey.”
100%of membership sign-ups now online
“We have been in air conditioning for over two decades, but our service calls still lived on WhatsApp and our AMC renewals in Excel. Faxtor built an app for our technicians with photos and customer signatures, and a live board for the office. Clients get a message when the technician is on the way, every visit has photo proof, and renewals no longer get missed.”
+40%service calls closed per day
“With thousands of plots, our sales team was checking availability by phone and working out quotations on a calculator while the buyer waited. Faxtor gave us one plot master with live status, a pricing engine and payment schedules with automatic reminders. Buyers see the plot, the price and the payment plan before they leave the site, and not a single plot has been sold twice.”
0plots sold twice
“Bespoke jewellery has a lot of moving parts: gold and diamonds issued to karigars, design changes, client budgets. We were managing it all on paper and WhatsApp. Faxtor built a system that tracks every gram and stone and every order with its design photos. Every bespoke order has its design, stones and karigar in one place, and month-end reconciliation takes hours instead of days.”
4 dayssaved on month-end gold reconciliation
“Each loan file used to involve documents chased over email and WhatsApp, a separate sheet for every bank’s status, and commissions worked out by hand. Faxtor put the whole journey, from enquiry to disbursal, into one record. My team always knows what is pending, and new advisors know where each file goes from their first week.”
1 recordfrom enquiry to disbursal
OUR WORKSee the full story behind each resultView all case studies
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