Post-Sales & Handover Center
The relationship doesn't end at the sale. Deliver a world-class post-purchase experience with digital handovers, automated maintenance, and resident engagement.
Seamless Transitions.
The handover is the most emotional part of the homeowner's journey. Faxtor makes it professional, transparent, and completely digital, leaving a lasting positive impression.
Automated Communication
Welcome kits, maintenance schedules, and possession notices sent automatically via email and WhatsApp.
Defect Liability Tracker
Track and manage construction defects during the DLP (Defect Liability Period) with automated routing to site teams.
Secure Document Vault
Instantly share possession certificates, blueprints, and tax documents with homeowners in their private digital vault.
"Digitalizing our handover process reduced our per-unit closing time by 15 days and significantly lowered customer anxiety regarding snag resolution."
Digital Possession Workflow
Manage the end-to-end handover process, from final inspection (snagging) to key handover with digital sign-offs.
Complaint & Maintenance Center
Allow residents to log maintenance requests and track resolution status directly through their branded community app.
Automated Resale Assist
Facilitate smooth ownership transfers with digital NOCs, documentation tracking, and integrated resale dashboards.
Resident App Integration
White-labeled mobile application for residents to pay maintenance dues, book amenities, and receive community alerts.
