Post-Sales & Possession Center
Build lifelong customer relationships. Streamline the transition from 'Buyer' to 'Resident' with a digitized handover process and proactive service management.
Seamless Homeowner Transition.
The relation doesn't end at the sale. Faxtor ensures a friction-free handover, allowing you to manage snags, certificates, and resident onboarding with high-end digital precision.
Zero-Paper Handover
Generate possession certificates and capture digital signatures. Maintain a complete audit trail of key handovers and meter readings.
Structured Snagging
Replace blurry WhatsApp photos with structured snag reports. Assign contractors, track rectification, and keep the homeowner updated automatically.
Enhanced Trust
Transparency breeds trust. By providing a structured portal for post-sales, you reduce customer anxiety and improve your brand reputation.
"Moving to a digital snagging process reduced our handover turn-around-time by 15 days. The transparency has significantly improved our resident satisfaction scores."
Digital Possession Workflow
Manage the entire handover process—snag lists, key handover, and final possession certificates—digitally and transparently.
Snagging & Quality Control
Allow customers to log snags via a dedicated app. Track rectification status and construction quality in a unified dashboard.
Automated Resale Docs
Generate No-Objection Certificates (NOCs) and Transfer documents automatically based on pre-defined policy workflows.
Resident Portal
Give your homeowners a dedicated login to track construction updates, download receipts, and log service requests.
