White-Labeled Customer Portal
Empower your borrowers with a sleek, intuitive digital home for their loans. Reduce support tickets and improve repayment rates with transparent self-service tools.
Digital First Borrower Experience.
A loan is a long-term relationship. Faxtor ensures that this relationship is managed with transparency and convenience through a world-class customer portal.
Native Mobile Apps
Available as high-performance Android and iOS applications with biometric login and push notifications for critical updates.
Automated Rescheduling
Allow borrowers to request EMI date changes or loan top-ups directly with automated approval workflows based on past behavior.
Secure Data Vault
Military-grade encryption for all customer documents and sensitive financial data, ensuring 100% borrower privacy.
"Since launching the Faxtor customer portal, our inbound support calls related to payment schedules have dropped by 65%. Borrowers love the transparency."
Self-Service Loan Tracking
Allow customers to track their application status, repayment schedule, and outstanding balance in real-time.
Instant Document Access
Enable one-click downloads for loan agreements, SOA (Statement of Account), and interest certificates.
Mobile-First Payments
Secure in-app EMI payments via UPI, Net Banking, and Debit Cards with automated receipt generation.
Omnichannel Support
Integrated helpdesk and WhatsApp bot for instant query resolution and automated repayment reminders.
