Smart EMI Collection & Tracking
Minimize NPAs and maximize recovery efficiency. Transform your collection department with automated workflows and data-driven prioritization.
Recovery with Precision.
Collections shouldn't be a shot in the dark. Faxtor provides the behavioral intelligence and automated channel strategy to ensure your collection team hits its targets every single month.
PTP (Promise to Pay) Tracker
Formally log and track Promise-to-Pay commitments from customers, with automated follow-ups if the promise is missed.
Legal & Compliance Guard
Ensure all collection activity adheres to RBI guidelines with automated call logging and standardized communication templates.
Agent Efficiency Dashboard
Gamify your collection department. Track agent-wise recovery rates, call productivity, and incentive calculations automatically.
"By automating our reminder sequence and prioritizing DPD cases through Faxtor, we reduced our gross non-performing assets (GNPA) by 18% in just 6 months."
Automated EMI Reminders
Send personalized, multi-channel reminders via WhatsApp, SMS, and Email 3 days before the due date, reducing unintentional defaults.
Smart Delinquency Alerts
Automatically flag overdue accounts and categorize them by DPD (Days Past Due) to prioritize collection efforts effectively.
Omnichannel Payment Links
Allow customers to pay instantly through diverse digital methods—UPI, Credit/Debit cards, or Net Banking—via secure links.
Recovery Agent Mobile App
Empower field agents with a dedicated mobile interface for conducting recovery visits, logging payments, and recording geo-tagged notes.
